Privacy Policy
This policy explains how quravindelora.com processes personal data submitted through this website for business logistics inquiries and related communication.
1. Data controller
Data controller: quravindelora.com LLC, 18 Stepana Bandery Ave, Office 412, Kyiv, 04073, Ukraine. Email: contact@quravindelora.com. Phone: +380 686 077 1760. Registration code: 54898643. Legal representative: Thomas Novak, Managing Director.
2. Data we collect
We may collect name, company name, phone number, email address, shipment or route details, message contents, and other business-contact data that you provide in an inquiry.
3. Purposes and legal grounds
We use data to review and respond to requests, prepare quotations, communicate about services, keep request records, and protect our legitimate business interests. Processing is based on steps requested before entering into a service arrangement, compliance with applicable legal obligations, and consent where required.
4. Recipients
Data may be accessed by our authorized staff and service providers supporting website hosting, email, CRM, analytics, and operational communications, only as necessary for the stated purposes and subject to confidentiality and security measures.
5. Retention
Inquiry data is retained for as long as reasonably necessary to handle the request, maintain business records, resolve disputes, and meet legal or accounting requirements. Unneeded data is deleted or anonymized.
6. Your rights
Subject to applicable law, you may request access to your personal data, correction, deletion, restriction of processing, objection where legally available, and information about processing conditions. You may also withdraw consent where processing relies on consent, without affecting prior lawful processing.
7. Cookies and tracking
If this website uses cookies, analytics, pixels, or similar identifiers, they may be used for site operation, performance measurement, and service improvement. Where non-essential tracking is used, consent should be obtained when required.
8. Legal basis information
This policy is provided with reference to Law of Ukraine "On Protection of Personal Data" No. 2297-VI, Law of Ukraine "On Electronic Commerce" No. 675-VIII, Law of Ukraine "On Consumer Rights Protection" No. 1023-XII, and Law of Ukraine "On Electronic Communications" No. 1089-IX.
9. Contact
To exercise your rights or ask a privacy question, contact us at contact@quravindelora.com or write to quravindelora.com LLC, 18 Stepana Bandery Ave, Office 412, Kyiv, 04073, Ukraine.